Warby Parker is a company that started with a simple idea: fashionable, affordable eyewear. Warby has raised $215 million and is … Continue reading Have you tried Warby Parker?
Do you remember the time when traveling by train or aircraft was romantic and glamorous? Neither do I. As long … Continue reading How to design a better carry on?
You’ve heard the big juggernaut of Amazon, marching to the tolls of the death bell for regular retailers. But as … Continue reading How can retailers compete with Amazon?
Whether you’re arguing with your telco company or trying to rebook a flight, awful customer service encounters are a disheartening … Continue reading How to combine tech and human connection for better customer service?