Effective listening requires probing, especially in a negotiation. No one says everything you want to hear in the exact order, … Continue reading How to probe for information during a negotiation?
From performing at company’s event to firing a member of your team, managers face plenty of situations they’d rather avoid. … Continue reading How to manage a crying employee?
Let’s talk about negotiations Here’s our offer: for the next 10 minutes, we’ll tell you all about the one technique … Continue reading Do you make the first offer?
Just imagine that one of the worst things imaginable has just happened: You’ve been shot. Your first thought is to … Continue reading Should you ride an Uber in an emergency?